Responsible Gaming at lanbet
Gaming should be a form of entertainment. lanbet provides tools and guidance to help you manage and stay in control of your gaming on the platform.
Play Safely
Online gaming is a form of entertainment and, when kept in check, can be an enjoyable experience. That said, it should never be seen as a way to make money or a solution to financial problems. lanbet supports players in staying aware of their gaming habits and setting limits whenever needed.
This page covers responsible gaming information, self-exclusion tools, and ways to get help. Gaming should be fun, not stressful — lanbet fully supports that principle.
Notice: Gaming is permitted for those aged 21 and above only. People facing financial difficulties, minors, and anyone at risk of harm from gaming should refrain from playing.
lanbet's 6 Responsible Gaming Tools
Self-Exclusion
If you want to take a break from gaming, you can apply for Self-Exclusion yourself. Your account will be blocked from access for the entire period you set. You can submit a request through Support.
Deposit Limits
You can set daily, weekly, or monthly deposit limits to prevent spending beyond the amount you decide. These limits take effect immediately and cannot be increased during the restriction period.
Time-Out
Use the Time-Out tool if you want to manage how long you spend gaming. Protection is available from hours to days, and bonus offers will also pause during that period.
Viewing Gaming History
Log in to your account to check your gaming history at any time. It clearly shows which games you played, how much you played, and how long each session lasted.
Long-Term Self-Exclusion
Players experiencing serious gambling problems can request Self-Exclusion protection lasting from 30 days up to 1 year through our 24/7 Support.
Round-the-clock support
For any gambling-related issue, you can reach us in Burmese without any language barrier — 24/7 via Live Chat or Email.
Warning signs of a gambling problem
If any of the following apply to you, take a step back and reconsider your gambling habits.
- Spending more than your set gambling budget
- Continuing to play to try to recover losses
- Feeling exhausted or seeing your relationships suffer because of gambling
- Hiding the time and money you spend gambling from family or friends
- Borrowing money to gamble while under financial pressure
- Trying to stop gambling but being unable to
Guidelines for playing safely
Follow these steps to stay in control and play responsibly.
- Set a budget before you play and do not go over it
- Limit your play time — avoid playing for many hours in a single session
- Do not treat gambling as a source of income
- Avoid gambling with money set aside for health, family, or education
- Stay away from gambling when you are feeling down, using substances, or under stress
- Feel free to use the Time-Out tool whenever you need a break
How to use the limit tools
Log in to your account
Log in to your account from the lanbet login page.
Go to the Responsible Gaming section
Select the "Responsible Gaming" section in your Profile Settings.
Choose your limit
Select and apply a deposit limit, Time-Out, or Self-Exclusion.
Contact Support
If you cannot do it on your own, contact our team via 24/7 Live Chat.
About money and time limits
Deposit limit
Once a deposit limit is set, the platform will automatically block any attempt to deposit beyond the specified amount. Reducing the limit takes effect immediately, while increasing it requires a 7-day waiting period. This design is in place to protect you from impulsive decisions.
Time-Out tool
Once a Time-Out is set, your account cannot be accessed for the entire duration. Bonus emails will also be paused. After the Time-Out period ends, you can choose to play again — a cool-off period is built in to give you time to reflect.
Self-Exclusion
Self-Exclusion is a stricter form of protection for those who feel they are losing control of their gambling. You can choose a period of 1 month to 1 year, and it cannot be cancelled during that time — whether by yourself or through our support team. If you decide to return to gambling after the Self-Exclusion period ends, an additional cool-off period will also apply.
Child protection
The lanbet platform is committed to ensuring that no one under 21 can play. Parents and guardians should store their login details where children cannot find them. If you share your device with others, do not forget to log out after playing.
If you have a problem, here is what to do
If gambling is causing you financial difficulties, or you want to stop but feel you cannot, contact the lanbet Support team right away. We are not a medical council and cannot give medical advice, but we can immediately help you set up gambling restriction tools.
24/7 Live Chat
Our Live Chat service is available any time — in Myanmar language, with no language barrier.
Email Support
For matters that need more detail, or to submit a Self-Exclusion Request, you can email us at [email protected].
Responsible Gambling Quick Answers
Keep gambling as fun
If you want to set limits or have any questions, our Support team is ready to help right away. If you want to browse games, you can head to any section you like.